1. Develop and deliver training programs tailored to the needs of tele collections, customer service, and other operational functions.

2. Create engaging training materials, including presentations, manuals, exercises, and assessments.

3. Conduct training sessions for new hires and existing employees to ensure a high level of competency in collections techniques, customer interaction, and operational procedures.

4. Collaborate with department managers and subject matter experts to identify training needs and develop relevant curriculum.

5. Monitor and evaluate training effectiveness through assessments, feedback, and performance metrics.

6. Provide ongoing coaching and support to employees to reinforce learning and drive continuous improvement.

7. Stay updated on industry trends, regulations, and best practices related to tele collections, customer service, and operational management.

8. Assist in the development and implementation of new processes and strategies to optimize operational efficiency and effectiveness.

9. Serve as a resource for employees, answering questions, resolving issues, and providing guidance as needed.

10. Foster a positive learning environment that encourages teamwork, collaboration, and professional growth.

1. Corpus Construction and Management: Responsible for collecting, organizing, and optimizing the chat text corpus required for AI model training, ensuring the diversity and quality of the corpus.
2. Multilingual Translation and Localization: Translate and polish the corpus to conform to the cultural and expression habits of the target market.
3. Text Proofreading and Quality Control: Conduct meticulous proofreading of the corpus to ensure the accuracy and fluency of the text.
4. Audio Data Processing: Annotate, calibrate, and modify audio data to ensure consistency with the text content.
5. Data Annotation and Analysis: Perform data annotation, analyze data quality, and propose improvement plans.
6. Team Collaboration and Communication: Work closely with data scientists, engineers, and other team members to ensure the efficiency and accuracy of the data processing workflow.

• Oversee the collection, organization, and updating of AI platform image content assets.
• Develop and implement effective content asset management processes to enhance work efficiency and team collaboration.
• Utilize advanced image generation tools such as Stable Diffusion to create personalized and diverse image assets for virtual AI characters.
• Ensure high-quality visual design, from concept to execution, that meets market demands and aligns with the preferences of the target user group.
• Conduct in-depth research on aesthetic trends in European and American markets to ensure image assets resonate with target audiences.
• Stay updated with the latest trends and preferences to consistently produce relevant and appealing content.
• Collaborate closely with the creative team to develop and execute innovative strategies for content assets.
• Contribute to brainstorming sessions and provide insights to enhance creative direction.
• Monitor the performance of image assets through data analysis, focusing on content quality and user engagement.
• Continuously optimize and refine image assets based on performance metrics and user feedback.
• Implement rigorous quality assurance processes to maintain the highest standards of visual content.
• Conduct thorough reviews and testing to ensure all image assets meet specified quality criteria and are free of errors.
• Work effectively in a cross-cultural environment, demonstrating excellent communication skills and team spirit.
• Coordinate with overseas teams to ensure smooth collaboration and seamless content integration

• Engage in conversations with users, actively listening to their concerns and offering support.
• Upsell and promote our platforms content and users, ensuring a seamless and non - intrusive experience. 
• Meet and exceed performance targets set by the management team, including metrics such as user engagement, content sales, and customer satisfaction.